Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and Bubbleze LLC, a California limited liability company ("Bubbleze," "we," "us," or "our"), governing your access to and use of our website bubblezed.com and all related services, consulting engagements, and products we offer.
By accessing our website, requesting a consultation, purchasing services, or making any payment to Bubbleze LLC, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our website or services. If you are using our services on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.
Services Provided
Bubbleze LLC provides the following services to business clients:
- HR consulting, recruiting, and people operations advisory
- AI operations consulting and implementation
- Web design and development
- Email marketing strategy and campaign management
- Business risk assessments and operational consulting
- Digital product development and affiliate marketing strategy
- Business systems design and automation
The specific scope, deliverables, timeline, and fees for each engagement are agreed upon in writing prior to commencement of work. These Terms apply to all services provided by Bubbleze LLC unless a separate written agreement supersedes them.
Payment Terms
All fees for services are agreed upon in advance and invoiced through Stripe or via written invoice. The following payment terms apply:
- A deposit of 50% of the total project fee is required before work begins
- The remaining balance is due prior to final delivery or launch
- Monthly retainer or consulting fees are due on the first of each month
- All invoices are due within 5 business days of the invoice date unless otherwise agreed in writing
- Late payments may incur a late fee of 1.5% per month on the outstanding balance
- Bubbleze LLC reserves the right to pause or suspend work on any project with unpaid invoices
All payments are processed securely through Stripe. By providing payment information, you authorize Bubbleze LLC to charge the agreed amount for services rendered. All fees are in US Dollars.
Refund Policy
Due to the nature of consulting and digital services, all sales are generally final. However we handle refund requests on a case by case basis with the following guidelines:
- Deposits are non-refundable once work has commenced
- If Bubbleze LLC is unable to deliver the agreed services due to circumstances within our control, a full or partial refund will be issued at our discretion
- Refund requests must be submitted in writing to hello@bubblezed.com within 7 days of the disputed charge
- Monthly consulting retainers cancelled mid-month are not refunded for the current month but will not be billed for subsequent months
- Refunds approved by Bubbleze LLC will be processed within 10 business days to the original payment method
Client Responsibilities
To enable Bubbleze LLC to deliver services effectively, clients agree to:
- Provide accurate, complete, and timely information required for the engagement
- Respond to communications within a reasonable timeframe
- Provide access to necessary accounts, platforms, and materials as needed
- Review and provide feedback on deliverables within agreed timelines
- Make payments on time per the agreed schedule
- Notify Bubbleze LLC promptly of any changes that may affect the scope of work
Bubbleze LLC is not responsible for delays or failures in delivery caused by the client's failure to meet these responsibilities.
Intellectual Property
Upon receipt of full payment for a project, Bubbleze LLC transfers ownership of all custom deliverables created specifically for the client, including website designs, written content, and custom code. The following intellectual property rights are retained by Bubbleze LLC:
- Proprietary processes, methodologies, and frameworks developed by Bubbleze LLC
- Pre-existing tools, templates, and systems used in delivering services
- The Bubbleze LLC name, logo, and brand assets
- Any work product not fully paid for remains the property of Bubbleze LLC
Clients grant Bubbleze LLC the right to reference the engagement and display completed work in our portfolio unless the client requests otherwise in writing.
Confidentiality
Bubbleze LLC treats all client information as confidential. We will not disclose your business information, financial data, personnel information, or proprietary details to any third party without your written consent, except as required by law or as necessary to deliver the agreed services using trusted service providers bound by confidentiality obligations.
Clients agree to keep confidential any proprietary processes, pricing structures, or methods shared by Bubbleze LLC in the course of our engagement.
Limitation of Liability
Bubbleze LLC provides consulting, advisory, and implementation services. While we work diligently to deliver quality results, we cannot guarantee specific business outcomes, revenue increases, cost savings, or other results. The success of any business initiative depends on factors outside our control including market conditions, client execution, and third-party variables.
To the maximum extent permitted by law, Bubbleze LLC's total liability to you for any claims arising out of or related to these Terms or our services shall not exceed the total fees paid by you to Bubbleze LLC in the three months preceding the claim. In no event shall Bubbleze LLC be liable for indirect, incidental, special, consequential, or punitive damages.
Indemnification
You agree to indemnify, defend, and hold harmless Bubbleze LLC, its members, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to your use of our services, your violation of these Terms, or your violation of any applicable law or third-party rights.
Termination
Either party may terminate a service engagement with written notice. Upon termination:
- All work completed to the point of termination will be invoiced and payment is due within 5 business days
- Deposits paid are non-refundable unless Bubbleze LLC is the terminating party without cause
- Bubbleze LLC will deliver all completed work product for which full payment has been received
- Both parties will return or destroy any confidential information of the other party upon request
Bubbleze LLC reserves the right to terminate services immediately and without notice if a client engages in abusive, fraudulent, or illegal conduct.
Dispute Resolution
In the event of a dispute arising out of or related to these Terms or our services, the parties agree to first attempt to resolve the dispute through good faith negotiation. If negotiation is unsuccessful, disputes shall be resolved through binding arbitration in Alameda County, California, in accordance with the rules of the American Arbitration Association. The prevailing party shall be entitled to recover reasonable legal fees and costs.
These Terms are governed by the laws of the State of California without regard to its conflict of law provisions.
Website Use
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You may not use our website to transmit harmful, offensive, or unlawful content, attempt to gain unauthorized access to our systems, or engage in any conduct that disrupts the website or our services.
We reserve the right to modify, suspend, or discontinue our website or any part of it at any time without notice. We are not liable for any modification, suspension, or discontinuation of the website.
Changes to These Terms
Bubbleze LLC reserves the right to update these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a new effective date. Your continued use of our services after any changes constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.
Entire Agreement
These Terms, together with any written service agreements or proposals, constitute the entire agreement between you and Bubbleze LLC regarding our services and supersede all prior communications, representations, and agreements. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Contact Us
If you have questions about these Terms of Service, please contact us:
- Email: hello@bubblezed.com
- Phone: 408-561-0157
- Mail: Bubbleze LLC, P.O. Box 2352, Castro Valley, CA 94546